Luxury Beauty & Fashion
Account Manager
A leading luxury group is seeking a commercially driven Account Manager to oversee all aspects of client management — from proactively managing briefs through production to cultivating and securing long-term partnerships.
The Role
This is a pivotal client-facing role responsible for seamless communication, alignment, and execution across internal teams including creative, development, and production. The Account Manager will drive strategic growth by identifying opportunities within client portfolios, leading RFP submissions, and nurturing new business relationships. While luxury beauty will be a central focus, the role also includes stewardship of other accounts, requiring adaptability and a strong understanding of each brand's unique needs.
Responsibilities
- Proactively manage all new client briefs through production
- Efficiently manage all daily external client communication relating to active briefs through production
- Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment
- Lead the project management of all internal partners to respect expected response times and client ASLs
- Track and cultivate new business activity, regularly engaging with prospective clients to develop partnerships and identify growth opportunities, providing weekly status updates to stakeholders
- Continuously nurture and strengthen new business relationships to secure long-term partnerships through in-person meetings, calls, and consistent follow-ups
- Define and implement tailored client strategies to identify opportunities for growth, address client-specific challenges, and exceed sales and account targets
- Proactively identify and analyse needs, gaps, and areas of opportunity to capture within the client's supply base
- Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities
- Monitor industry trends and client feedback to inform strategy and maintain a competitive edge
Requirements
- 6+ years of experience in a similar role within the beauty, fashion, or luxury industry
- Highly analytical with the ability to think strategically and be a confident decision-maker
- Ability to travel within the EU
- Fluent in English; additional languages are a bonus (French, Spanish, Italian, Mandarin, or Cantonese)
- Ability to manage multiple clients and tasks efficiently in a professional and respectful manner
- Pro-active, can-do attitude across all areas of responsibility
- A creative problem-solver who will tenaciously and autonomously seek and provide viable solutions to both internal and external challenges
- Highly numerate with a meticulous attention to detail
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